FAQs
Frequently Asked Questions
Do You Ship Internationally?
Yes, we do ship internationally! Our global delivery network covers most countries, with options ranging from standard post to express courier, so you can enjoy our collection no matter where you’re located.
What Shipping Methods Are Available?
- *Standard Courier:* 3–5 business days within India.
- *Express/Same‑Day:* Same‑day delivery in major metros, otherwise 1‑2 business days.
- *International (DHL/FedEx):* 5–10 business days to most countries, up to 15 days for remote regions.
How Long Will It Take To Get My Package?
- *Standard Courier (3‑5 business days)* – affordable, tracked, door‑to‑door.
- *Express/Same‑Day Delivery* – faster service for urgent orders (city‑specific).
- *Free Shipping on Orders > ₹200* – encourages bigger baskets.
- *Pickup Points / Locker* – convenient self‑collection at partner stores or lockers.
- *International Shipping* – DHL/ FedEx rates for overseas customers.
What Payment Methods Are Accepted?
- Credit & debit cards (Visa, MasterCard, RuPay, American Express)
- Netbanking
- UPI (Google Pay, PhonePe, BHIM, Paytm)
- Wallets (Paytm Wallet, Mobikwik, Freecharge, Amazon Pay)
- Cash on Delivery (COD)
- Gift cards/vouchers (Amazon, Flipkart, etc.)
Is Buying On-Line Safe?
Yes it is safe because reputable online stores like us use encrypted connections (HTTPS) and tokenized payment methods that keep your financial details hidden from pry eyes. They also run continuous fraud‑monitoring, offer two‑factor authentication, and provide buyer‑protection policies that refund you if something goes wrong, so you can shop with confidence.
How do I place an Order?
Ordering on our site is a breeze: just browse the collection, tap the product you like, choose size and colour, then hit “Add to Cart.” When you’re ready, click the cart icon, review your items, and proceed to checkout—enter your shipping address, pick your preferred delivery method, and select a payment option (credit/debit card, UPI, wallet, etc.). After confirming the order, you’ll get an email receipt with a tracking link so you can follow your package all the way to your doorstep. Happy shopping!
How Can I Cancel Or Change My Order?
Sure thing—if you need to cancel or tweak your order, just head to the “My Orders” section on our site, locate the order you want to change, and hit “Cancel” or “Edit.” For edits, you can update the shipping address, payment method, or even swap sizes as long as the order hasn’t been packed for dispatch; once it’s out, we’ll sort it out with our support team and get you a replacement or refund as needed..
Do I need an account to place an order?
Yes u need a account to place a order on our website, so just sign up with your email and a password, verify your details, and you’ll be ready to shop in seconds. Once you’re logged in, you can add items to your cart, track orders, and manage returns—all from a single, secure dashboard.
How Do I Track My Order?
Tracking your order is simple: once your package ships, you’ll get an email with a tracking number and a direct link to the carrier’s page. Log into your account, go to “My Orders,” and click the order you want to follow—there you’ll see real‑time updates on its location, estimated delivery date, and any status changes, so you always know exactly where your shipment is.
How Can I Return a Product?
Returning a product is hassle‑free: log into your account, head to “My Orders,” pick the item you want to send back, and select “Return.” Choose a reason, pick a preferred pickup or drop‑off method, and we’ll generate a prepaid return label you can print. Once the package reaches our warehouse and passes inspection, we’ll issue a refund or exchange right away, keeping your shopping experience smooth and stress‑free.